This morning I woke up earlier than I am typically inclined to. I showered, shaved, picked out a cute outfit, packed a lunch and drove down to Melrose and Vine. Today, you see, was the first day of my Groundlings Level II class. I've been looking forward to this class for some time now, especially after I had to drop last session due to conflicts with the shooting schedule for "Manual of a Weedkiller".
When I got to The Groundlings and examined the class roster I noticed that my name was conspicuously absent. When I checked with the gals at the office, they too discovered that I was in fact not registered for the class.
"What?! I registered the day that registration opened."
It appears that the day I registered they were encountering some serious database problems, and their server crashed just as my registration was being processed. I never received a confirmation email, but I took the confirmation page to be enough.
The moral of the story is: Get it in writing. If there's a confirmation page, print it out. Make sure you get the email, and if you have to, call to confirm. 'Cause at the moment I neglected to do any of those things and now have to wait for the next session to roll around. Thankfully the folks at the Groundlings were understanding of my plight and have given me priority registration and put my name at the top of the wait list for this session.
The other important lesson is that if you're frustrated with a situation and remain polite to those people who can fix your problem, there is some hope of resolution.
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